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About Us
Genesis Technical Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Genesis Technical Ltd is a UK registered limited company, registration number: 03366667, registered as a limited company since 1995. Our contact details: Genesis Technical Ltd 38 The Moorings Basingstoke RG21 4PW United Kingdom Phone: 01256 415584 Fax: Email: info [at] genesistechnical [dot] com
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| Making A Purchase Bank transfers are the preferred method of paymet but we accept most credit cards including accept Visa and Mastercard. (In some cases additional charges may apply with credit card purchases) |
| Shipping And Handling Delivery is usually electronic but copies on CD may be supplied at additional cost. |
| Delivery Schedule Delivery times will depend on the scope of your requirements and can typically take from 2 weeks to 2 months. |
| Credit Card Security For your peace of mind and security card card payments are handled directly by our payment company. We do not store your credit card details and do not see any of your credit card information. All information is passed directly to our payment company via their secure and encrypted server connections. |
| Guarantee We guarantee your satisfaction in every way we can. Please contact our customer services customerservices@genesistechnical.com for any queries. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call 24 hours a day on 01256 415584 (International prefix +44 and omit the leading zero) or write to us at 38 The Moorings, Basingstoke RG21 4PW, United Kingdom |
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Privacy Policy
Genesis Technical Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. Note that custom designs and personalised products are not refundable. |
